UX Research Internship

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UX Research Internship

We're looking for a UX Research Intern to join our talented and mission-driven team!

Full-time · Amsterdam

About the job

Are you a person who believes that it is more important to work smarter, not harder? Have you ever found yourself thinking that there are more things in life that you would be happier to invest your time in rather than wasting countless hours on read/copy/paste work in documents? At Docflow, we are on a mission to improve efficiency and save valuable time by enabling our users to create better documents in less time!

As a UX Research Intern at Docflow, you will dive into research on how our customers use our document management ecosystem and will have the opportunity to gain hands-on experience with improving our innovative product. The core of your development during this internship will be based on discovering and/or translating customer insights - so that we can create valuable experiences for our users together. With your data-driven mindset and valuable insights, you will have a great role in enabling the world to transition to template-based document creation! 

Required Qualifications? 🚶‍♀️

  • You are a final-year student enrolled in a program in Industrial Design/Software Development/UX Design
  • You have a strong interest in design, analytics, UX-research, and product development
  • You have excellent communication skills in English
  • You have 0-2 years of work experience
  • You are currently living in the Netherlands and willing to commute (at least 2-3 days a week) to our office in Amsterdam

Bonus If: ⭐️

  • You are fluent in Dutch
  • You have previous experience in UX Research/Design

What? [You'll be doing] 👀

During this internship, you will have the opportunity to dive deep into product analytics. At Docflow, we want to have a better understanding of how our features are used and by whom. To achieve this, we are looking for an ambitious intern with a data-driven mindset who will help us implement an analytics tool (posthog) in order to derive product improvements based on data.

You will also have a chance to work on improving the onboarding experience of our users through this internship. Docflow is still an enterprise-focused tool, but we want to make it more accessible for our first-time users, without any form of training. We believe that your contributions to improving various features of our product and further implementing in-app guides will be valuable for our users to have the optimal experience with our template-based document creation ecosystem.

This is us

🌎 An international team of 20 fun, talented and ambitious people (12 nationalities and counting) with a passion for building a great product

💪 A getting-it-done mentality while staying flexible

🏢 A beautiful office with a rooftop in the city center of Amsterdam

🥗 Lunch breaks in the sun on our private balcony

🥳 Many exciting company events (Apply soon! Because we would love to have you with us for the next edition of 2023!)

What you can expect

💰 €500 monthly compensation for your efforts 

🧘‍♀️ Company culture based on openness and trust

🍻 Friday afternoons with feature demos, games, drinks and pizza

🙌 A fun and supportive environment that makes work enjoyable and meaningful for you

About Docflow

At Docflow, we’re recreating the way people work. Ten years from now, people won’t believe how much valuable time was wasted “creating” documents. Copy-paste, track changes, emailing back-and-forth, and keeping multiple versions will be a thing of the past sooner than you think. To unlock this new way of working, we need your help to create the best-in-class document management experience with us.

We already have a strong product-market fit in the education space, having secured 7 out of 8 of the largest applied universities in the Netherlands, which gives us a strong foundation.

Our team is growing fast, and we're flexible. As long as you're proactive and take responsibility for your own work, we'll be a great match!

What are the next steps?

Submit Your Grade List &  Portfolio - As a first step, we would love to take a look at your grade list and portfolio (if you have one) to see your designs! Submit them both during your application, and we will get back to you within a week

Introductory Call - If we see a match between your profile and our criteria, we will invite you for a 30-minute chat. During this chat, we will introduce you to Docflow, discuss the content of the role and explore further why what makes you a great candidate for this role

Meet our Product Owner - If we see mutual value potential after this call, we will invite you to meet our Product Owner. During this meeting, you will have a chance to delve deeper into the technical aspects of the position

Final Chat - You showed us that your practical skills are on point and you are ready for bigger challenges! In that case, we will invite you for a cup of coffee at our office to have a final chat with our CEO

Offer - Congratulations! We are pretty impressed and ready to make you an offer you can’t refuse! At this last step, you will be provided with information regarding the terms and conditions, compensation, and benefits of the position

Apply for the job

Do you want to join our team? Then we'd love to hear about you!

Proactive acquisition from 3rd parties is not appreciated